What bothers me most is that this issue was reported by the community at least 6 months ago and still no resolution. I paid $3,000 for what I hoped a high-end USA laptop but it uses Chinese technology that crashes. This callback apparently is not implemented as it should in the Goodix driver. It looks like Windows polls the drivers periodically even if the laptop is sleeping to check their power state. I played with other settings, such as disabling Sleep and using only Hibernate but it would still crash. Meanwhile, I disabled the 'Allow the computer to turn off this device to save power' setting which effectively disables Windows Hello. After proving to them that the dump file clearly states that the issue is with Goodix, the technician was able to verify that Dell is working with Goodix on a fix with an unknown release date. Their knee-jerk advice was of course to reinstall Windows like it would magically realign drivers. Since I haven't gotten any response from Goodix, I open a support ticket with Dell.
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